i dont have reciept for my camera , and insurance compant dont pay me componsation?

Question

I lost the camera , and i lost the receipt with it , so the insurance company require to me the catalogue of camera with 2 CD software , then I sent it to them , also I report the police , and I send to them the reference number of police aswell , but insurance company say to me we can not deal with your case until you don't bring back the reciept to us !! but the camera when I insured its present from my partner and she say I bought in london but she's not sure which shop it was ? we went to jessops for getting another receiptt and they say to us your name its not register with us , so my partner with me we live in another city in uk and she been here just for 2 years and only one time she saw london and its hard to remember which shop was bought camera just she to guess may be jessop or other diffrent shop , at the same time she gave to me like present and why insurance company need the receipt? any one can helping me to I get ccompensation of my lost camera ? please .

Answer 1

Write a formal letter to the insurance company. Tell them that you have provided them with evidence that the camera existed and was lost. If they fail to meet your claim, you will enforce the contract through the courts and you will also complain to their regulator.



That usually gets past the man who gets paid commission for all the claims he can reject. Unless of course you bought the policy from the company with the phone on wheels - they'd rather be liquidated than pay a claim.

Answer 2

Insurance cover has nothing to do with receipts. All you need is proof you owned and lost the camera. The receipt is for the person who bought it. As it was bought for you of course you will not have the receipt, no one keeps receipts for long any way. This company is trying it on. Read your policy. Dont tell them too much. Threaten them with court action for breach of contract. But collect evidence of having camera. The police report is a good indicator you are being honest.

Answer 3

Have you checked your past "credit card" or "bank " statements.

At least you will have a date & reference to trace the company and hopefully prove the purchase.